Refund Policy & Liquor Licencing

Liquor Licences 

Off Licence

On Licence

We operate under strict Liquor Licence, and you will be required to provide a NZ Passport or Drivers Licence to prove you are over 18 years of age. 

Returns

We do not accept product returns as this is a perishable product.  Please check your delivery upon receipt, and if there is an issue such as your order is damaged in transit, please get in contact including order number, delivery address and/or product photographs of any defective or damaged items emailed to us and if accepted, we will offer a replacement of goods.

Our replacement policy lasts until the product is delivered and checked. 

Late or missing goods (if applicable)
Upon ordering we will update your shipment progress so that you can track it's progress. If you haven’t received your goods once the delivery is confirmed, please contact us at bookings@wildestate.co.nz so that we can start this process.